Process Development Specialist

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.

What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

At Haleon, Process Excellence and Documentation Governance play a critical role in ensuring our business operates efficiently, compliantly, and consistently across global markets. As part of our commitment to continuous improvement, we are seeking a Process Development Specialist to support the development, enhancement, and maintenance of agile, fit-for-purpose business processes and Written Standards. This role will work closely with Business Process Owners, Training teams, and cross-functional stakeholders to ensure business processes are effectively documented, aligned to operational requirements, and supported by appropriate controls, governance, and training frameworks.

This is an exciting opportunity for a process-focused professional who enjoys driving continuous improvement, collaborating across functions, and ensuring process documentation supports operational excellence within a complex global organisation.

• Supporting the development, review, and continuous improvement of business processes to ensure they remain agile, effective, and fit for purpose.
• Identifying process gaps, risks, and improvement opportunities while supporting mitigation and enhancement activities.
• Gathering business requirements and translating them into clearly documented process maps, Written Standards, and supporting documentation.
• Collaborating with Business Process Owners to ensure process requirements are accurately reflected across relevant standards and procedures.
• Partnering with Training colleagues to develop and maintain process training programmes and learning curricula.
• Working with cross-functional teams to establish streamlined documentation approaches with appropriate governance, controls, and accountability.

• Bachelor's degree or equivalent vocational qualification combined with relevant professional experience.
• Experience supporting business process development, process improvement, or process governance activities.
• Strong process mapping, documentation, and facilitation skills.
• Experience developing and maintaining Written Standards, procedures, or controlled documentation.
• Demonstrated ability to analyse business requirements and translate them into practical process solutions.

• Experience with in Consumer Healthcare, Pharmaceuticals, Life Sciences, Clinical Research, or Medical Affairs environments.
• Experience supporting audit readiness activities and inspection preparation.
• Knowledge of Corrective and Preventive Action (CAPA) processes and continuous improvement methodologies.

• This is an opportunity to play a key role in strengthening process excellence and documentation standards across a global consumer health organisation.
• You will work closely with stakeholders across multiple functions, helping to shape efficient, compliant, and…