French Speaking Account Executive
Job in
Weybridge, Surrey County, KT13, England, UK
Listed on 2026-10-03
Listing for:
March Recruitment
Full Time
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Service Rep, Bilingual, Client Relationship Management
Job Description & How to Apply Below
Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide.
This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.
Key Responsibilities- Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
- Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
- Build strong, long-term relationships with global healthcare professionals, providing world-class service.
- Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
- Support projects and process improvements that enhance the customer experience.
- Handle complaints and escalated issues appropriately to maintain trusted relationships.
- Keep up to date with SOPs, compliance training, and evolving industry trends.
- Fluency in French language, as well as English (Required)
- Proven experience in a customer service environment (healthcare or pharmaceuticals is a plus).
- Excellent communication and relationship-building skills, with a strong customer-centric focus.
- Ability to multi-task, prioritise, and self-manage while maintaining attention to detail.
- Adaptability to work across different systems and digital platforms.
- Proficiency in Microsoft Office; knowledge of Oracle or similar systems is an advantage.
- Minimum of GCSE or equivalent qualifications.
- 27 days holiday plus 8 bank holidays
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
- 5% discretionary bonus
This is an ideal opportunity for someone with previous reception experience who enjoys providing excellent customer service in a busy office environment.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation.
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