Client Accounting Manager

Weybridge, Surrey. Monday to Friday, 37 hours a week

Competitive salary, private health care, annual performance-related bonus, 25 days annual leave pro-rated (plus Birthday) life Insurance and pension scheme.

As Qualco operates within the Financial Services Industry, any permanent offer of employment is subject to the standard legal checks (Right to Work and Proof of Address) a clear DBS, satisfactory financial credit check, and employer references.

Qualco is an ambitious technology-driven SME operating in the Collections & Recoveries sector. We partner with clients across utilities, telecoms, banking, lending and wider financial services in both the private and public sectors. Our aim is to empower clients with innovative technology that enhances their recoveries and operational performance.

We are seeking a Client Accounting Manager to join our Finance team, who will report to the Head of Finance. This full-time position plays a key role in managing client and partner relationships, overseeing invoicing and reconciliations, and ensuring effective collaboration with internal and external parties.

Client Management

• Ensure current client’s finance requirements are consistently met
• Gather requirements, define Finance processes, and set expectations for new clients
• Attend quarterly and / or adhoc client meetings
• Raise monthly and / or adhoc sales invoices
• Where and when required. provides financial support and data analysis tor Clients that will assist in driving performance; and managing financial risks and processes
• Reconcile client and holding bank accounts, ensuring they are suitably cleared down
• Support credit control and cash flow management
• Ensure current and new partners can meet client requirements for invoicing, cash remittance and data reconciliation
• Assist partners with financial queries and provide process guidance
• Arrange ad-hoc onboarding meetings with new partners
• Support payment processing, and purchase ledger management
• Working closely with Client Services, Operations and I.T to align processes and reporting
• Acts as an advisor to other departments, translating financial data into actionable insights to support decision-making and operational business.
• Ensure contractual obligations and SLA’s are met, identifying opportunities for additional services

Additionally

• Maintain compliance with financial regulations, and review internal controls
• Recommend system and process improvements
• Adhoc project work relating to operational efficiencies / enhancements
• Respond daily to internal and external communication via email or phone
• Support wider finance tasks as required, and uphold Consumer Duty standards
• The role requires analytical and communication skills to bridge the gap between finance and non-finance teams.

The ideal candidate will:

• Have strong interpersonal and communication skills both written and verbally
• Have proven experience in a similar role
• Be versatile and flexible to adapt to new tasks
• Be a proven multi-tasker, with problem solving and analytical skills
• Have excellent attention and knowledge would be beneficial:
• Knowledge of the Collections & Recoveries Industry
• Understanding of Data Protection legislation and requirements of standard ISO
  27001