Business Development Executive

This role is hybrid, based in Weybridge, UK.

We have 2 contract options available - One Permanent and one 12 month fixed term contract.
You will be asked which contract you would prefer during the application process.

Combine your career goals and sense of adventure by joining our dynamic team of Business Development Managers.

Celebrity Cruises is an award-winning resort at sea where guests can visit up to 8 destinations in one sailing, dine in a new restaurant at every meal, rest in spaces thoughtfully designed to the last detail for comfort, find your well-being miles away at sea, all with the world at your service. Our award-winning ships offer unique experiences in more than 300 destinations on all seven continents.

We are a confident, forward-thinking brand whose purpose is to ‘open up the world’ for our guests. We are inclusive and celebrate talent across the board – from raising the bar in gender equality, to celebrating the diversity of our crew and guests. We care about our people, our guests and the environment and have strong stories to tell in all these areas.

With a keen focus on destination, culinary, service, design, and wellbeing, we offer rich travel experiences to every corner of the world. We have just been awarded “Best Large-Ship Ocean Cruise Line”, as voted for by Telegraph readers.

The primary purpose of this role is to own and manage a portfolio of key accounts, influencing internal and external stakeholders through great relationships to ensure the guest, revenue and APD targets are exceeded at an optimal cost of acquisition.

The role is predominantly telephone based, although will involve occasional training, face to face meetings, ship visits, conferences and events.

This role will focus on the development and implementation of the Business Development Strategy, and will include introducing new partners to Celebrity Cruises, working with them from initial set-up to nurture and grow our mutual business.

Build and manage strong relationships with airport authorities and tourist boards, identifying joint opportunities that enhance brand visibility, support destination marketing, and drive demand for Celebrity Cruises.

• Introduce new partners to Celebrity Cruises including initial set-up. Nurture partner to grow mutual business
• To implement a virtual contact strategy that focuses on delivering higher APD’s whilst balancing volume goals
• Analyse account profitability and opportunity and ensure that the distribution strategy is driving optimal return on investment
• Responsible for analysing the weekly stats for your territory by account and providing robust market insights
• To develop a quarterly sales plan for your accounts, ensuring the plans are relevant and will drive improvement on profit and APD, using the SPARK sales academy tools & techniques to formulate robust plans

• Develop a targeted contact strategy that enables you to the focus of delivering higher APD’s
• Develop key relationships within your account portfolio with key decision makers and influencers
• Build solid relationships with top sellers to ensure Celebrity Cruises remains forefront of mind, whilst seeking new opportunities with other sellers to build volume
• To motivate and ensure your partners are engaged with our trade loyalty programme Celebrity Rewards
• Work with the Training Manager to ensure effective implementation of Celebrity Passport training programme and attendance of seminars at sea and face to face / virtual training events amongst the accounts
• To use the sales management tools available, in particular, automation tools to ensure effective and efficient communication and account management
• Drive sales and engagement within own accounts via use of technology including (but not limited to) social media, virtual meetings, salesforce and telephone calls
• Implement both product and automation training to ensure awareness of all products

• Responsible for effective management of co-op budget for the accounts and monitoring and reporting on the ROI
• Own the delivery of commercials from planning to execution and…