HVAC Sales Administrator

Overview

An established HVAC manufacturer is seeking to appoint an experienced Sales Administrator. This is a process-driven role supporting import/export sales, order accuracy and customer service delivery.

Overview

An established HVAC manufacturer is seeking to appoint an experienced Sales Administrator. This is a process-driven role supporting import/export sales, order accuracy and customer service delivery.

The Role

You will manage the end-to-end sales administration process, ensuring accurate order processing, returns handling and coordination with logistics and finance.



Key Responsibilities Include

• Processing sales orders via SAP, ensuring pricing, stock and delivery data are accurate
• Coordinating import/export documentation and liaising with freight and distribution partners
• Managing RMAs, returns and credit processes
• Supporting internal sales and external account managers with order status updates
• Liaising with warehouse and supply chain teams to resolve delivery queries
• Maintaining accurate customer records and commercial documentation

• Proven experience in a Sales Administrator or Sales Support role within HVAC, engineering or technical manufacturing
• Strong working knowledge of SAP (essential)
• Experience handling import/export sales documentation
• Familiar with order processing, returns and credit procedures
• Confident liaising with contractors, distributors or B2B customers
• Strong attention to detail and process accuracy

• Salary: £35,000
• Office-based, 5 days per week
• Location:
  
  Surrey
• Structured, stable working environment within an established HVAC manufacturer
• Standard company benefits package