EV Sales Specialist

• Chat to customers interested in a personal contract hire EV lease, and help them find the right vehicle and product for their circumstances
• Own the end-to-end sales pipeline - from first hello through to delivery day - and pull your weight towards the team's shared targets
• Break down the finance and regulatory bits of PCH products in plain English, so customers know exactly what they're signing up for
• Keep customer orders on track and keep an eye on order processing
• Get stuck into planning and targeting new customer acquisition
• Capture customer feedback and satisfaction so we keep making the experience better
• Bring top-notch service to every stage - sales and after-sales alike
• Team up with your colleagues to build pipeline, swap tips, and help build a genuinely great team culture
• Roll with the changes as our PCH product (and how we sell it) keeps evolving

• Sales experience, ideally in a B2C setting - SDR, software sales, or recruitment backgrounds all translate well here
• Comfort with tech-driven sales processes (CRM, digital sales tools)
• A handle on the finance and regulatory side of leasing, or genuine enthusiasm to get up to speed fast - previous BCH, PCH, or other regulated finance product experience is a big bonus
• A true team player - someone who's fired up by the team winning together, not just their own numbers
• An adaptable, roll-with-it attitude - you'll be helping shape a product that's still evolving, so flexibility is key
• Great communication skills, bags of drive, resilience, and a humble attitude
• A curious mind and the knack for asking the right questions to match customers with the right solution
• A genuine passion for going the extra mile for customers, plus a real interest in electric vehicles, sustainability, and/or the automotive world
• A start-up energy - happy to adapt on the fly and keep pace with a fast-moving business
• A constant drive to keep learning and improving, both for yourself and the team around you

Demonstrates strong sales experience in B2C environments, with a focus on customer acquisition and satisfaction. Proficient in navigating finance and regulatory aspects of personal contract hire (PCH) products while delivering exceptional service and adapting to evolving business needs.

• B2C Sales Experience
• CRM Proficiency
• Finance and Regulatory Knowledge
• Customer Acquisition Strategy
• Team Collaboration

• Sales Pipeline Management
• Finance Breakdown
• Order Processing
• Customer Feedback Capture
• Digital Sales Tools

• Great Communication Skills
• Adaptability
• Team Player
• Curiosity
• Resilience

• Personal Contract Hire
• Electric Vehicles
• Sustainability
• Automotive Industry

• CRM Software
• Digital Sales Platforms