Senior Air Import Operator

Location:

Wythenshawe

Salary: up to £42,000

Job type:
Full‑time, Permanent

Hours:

Monday to Friday, flexible hours (hybrid 2 days from home 3 in office)

Are you an experienced Senior Airfreight Import Coordinator ready to take ownership of a key client portfolio in a dynamic, growing freight forwarding business?

Our client, a well‑established international logistics company, is looking for a proactive and commercially minded professional to join their Airfreight Team
.

In this pivotal role, you’ll manage the end‑to‑end coordination of airfreight operations — ensuring that customer expectations are exceeded, profit margins are maximised, and opportunities for business growth are developed through exceptional service and communication.

Reporting to the Airfreight Manager, you’ll be responsible for the day‑to‑day management of a dedicated nomination client base and for supporting internal business development teams. You’ll oversee shipments from start to finish, ensuring accuracy, efficiency, and outstanding service delivery.

• Work closely with the Airfreight Manager and Import Supervisor to achieve departmental goals.
• Deliver excellent communication and service to existing clients, new clients, and internal teams.
• Develop long‑term, profitable relationships with customers and suppliers.
• Handle quotations, negotiate rates, and manage suppliers to maximise margins.
• Oversee airfreight shipments from booking to delivery, ensuring compliance with all regulations.
• Integrate new business smoothly into the service network.
• Support financial processes including invoicing, cost control, and profit monitoring.
• Identify and develop opportunities for new and existing trade lanes.
• Assist with urgent shipments or out‑of‑hours needs when required.

• Minimum 5 years’ experience in airfreight imports
  .
• Fully customs entry and Descartes compliant
  .
• Strong commercial awareness with a focus on profit optimisation.
• Excellent written and verbal English communication skills.
• Proficiency in Microsoft Office
  , particularly Outlook and Excel.
• Exceptional organisational and time management skills with the ability to prioritise workloads.
• A positive, can‑do attitude with the ability to work collaboratively in a fast‑paced environment.

• Dangerous Goods certification.
• Customs‑related qualifications or accreditations.
• Relevant academic qualifications (GCSEs, A Levels, NVQs, or Degree).

• Work for a respected logistics provider with a strong reputation for customer service and operational excellence.
• Be part of a supportive, ambitious airfreight team that values communication, collaboration, and growth.
• Competitive salary and long‑term career development opportunities.

Mid‑Senior level

Full‑time

Freight and Package Transportation, Transportation, Logistics, Supply Chain and Storage, and Wholesale Import and Export