Service Representative ( Stores- Incented Sales Rep

Position: Service Representative (SaskTel Stores- Incented Sales Rep)
At Sask Tel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're passionate, driven, and ready to make a difference, join our dynamic team and be part of something truly transformative!
Service Representative (Sask Tel Stores
- Incented Sales Rep)

Location:

Weyburn, SK
Number of Positions:  1
Salary:  $27.97/hour (Base salary plus an opportunity to earn a yearly incentive commission of up to $6,944)
Type of Position:  Perm Part Time
Closing Date:  10/16/2026

Job Summary  Represents the Corporation in sales incented face-to-face residential and business customer contacts. Provides an exceptional customer experience, representing customers’ best interests. Determines customers’ needs and requirements, recommends solutions, and finalizes the sale of products and/or services. Completes internal work and procedures to ensure the customer’s experience is positive.
TYPICAL DUTIES & RESPONSIBILITES   Persuasively promotes the sale of products and/or services on an initiated and/or demand basis in a competitive environment in order to meet sales targets.
Determines customer needs and recommends solutions to the customer, utilizing support personnel as required.
Handles device hardware and accessory setup, reviews customer contracts, and educates/informs customers about their services.
Develops and maintains a working knowledge of Sask Tel’s products, services, systems, and pricing options.
Handles all customer inquires/complaints and resolves issues in a timely, professional manner in order to meet customer service and productivity targets, and positively contributes to customer survey results.
Arranges customer security deposits, and handles cash and payments. Reconciles monies associated with daily sales and bill payments. Prepares bank deposits.
Captures customer requirements, reviews customer request work orders for accuracy, and adjusts/corrects errors and/or omissions on customer accounts.
Participates in sales campaigns and retention activities on an initiated and/or demand basis.
Maintains related reports.
Deals with customers for the purpose of retail sales, product returns and repairs, trade shows, equipment demonstrations, organizing product displays, and may be required to attend customer premises.
Monitors/administers stock inventory for products available through the retail outlet.
Assists other internal departments as required.
Qualifications   Working knowledge of techniques needed to persuasively promote the sale of products and/or services, typically gained through 2 years experience in a sales role.
Excellent communication and interpersonal skills, and the ability to influence, persuade, and deal effectively with others.
Working knowledge of Sask Tel’s products and services.
Analytical, problem-solving, and decision-making abilities.
Working knowledge of personal computers and various software applications.
Ability to multi-task.
Ability to plan and organize in a self-directed and public environment.
Ability to work under continual pressure, and adapt to a constantly changing work environment.
Keyboarding skills 20 WPM.
Successful completion of prescribed training courses.
SPECIFICATIONS   Customer contact is primarily face to face and occasionally over the phone.
Occasional overtime may be requetsed.
Work shifts as per the Collective Agreement.
Neat appearance and appropriate busines attire is mandatory.
Occasional travel may be requested.
Complies with all safety, health and environmental policies, programs, and standards at all times.
PHYSICAL DEMANDS   Light to medium effort.
Occasional heavy effort.
ENVIRONMENTAL CONDITIONS   Works inside.
CULTURE AND VALUES  Upholds foundational values of…