Emergency Department RN Nurse Leader

Position Details

Requisition Number: R-21265

Facility: LOC
0001 - 55 Fogg Road, 55 Fogg Road Weymouth, MA 02190

Department: SSH Emergency Department HB

Status: Full time

Budgeted

Hours:

40

Shift: Evening (10‑hour shifts, 3p‑1:30a, Monday‑Friday)

Compensation: $ - $

If you are an existing employee of South Shore Health, please apply through the internal career site.

The Team Leader‑Nursing partners with Nurse Manager(s) to support the day‑to‑day operations of the department, serving as a clinical and administrative resource for staff. Responsibilities include covering department duties in the absence of the Nurse Manager, supporting six key areas:
Clinical Operations, Compliance/Regulatory Support, Communication, Resource Allocation, Staff Development, and Continuous Improvement.

• Clinical Operations:
  • Thoroughly understands clinical operations of the department and division.
  • Assists staff providing direct patient care when necessary.
  • Supervises clinical staff, assigning tasks and evaluating performance.
  • Supports schedule processes and manages colleague absences.
  • Collaborates with staffing office for scheduling preceptors and new staff.
  • Monitors workflows and reinforces processes to achieve organizational and divisional goals.
• Compliance & Regulatory Support:
  • Collaborates with Nurse Manager to ensure compliance with accreditation standards and local, state, and federal regulations.
  • Performs and documents audits to support regulatory compliance.
  • Follows up with colleagues on documentation.
  • Ensures standard of care meets or exceeds expectations / regulatory requirements.
  • Assists with follow‑up investigations of safety events.
• Communication:
  • Acts as liaison between clinical staff and Nurse Manager.
  • Addresses and resolves complaints from patients and families.
  • Addresses concerns of clinical team members.
  • Facilitates interdisciplinary communication and collaboration between nursing staff, providers and other healthcare professionals.
  • Communicates with clarity and integrity to build trust with all stakeholders.
• Resource Allocation:
  • Manages and allocates resources to maintain fiscal responsibility.
  • Ensures all equipment is functioning and addresses issues in real time.
  • Works fiscally responsibly while collaborating with Nurse Manager.
• Staff Development:
  • Assists team with adapting to departmental level and hospital‑wide changes.
  • Interviews clinical candidates and facilitates team interviews.
  • Leads local onboarding processes in collaboration with Clinical Professional Development Specialist.
  • Responsible for unit‑level enculturation of new staff.
  • Coaches and mentors team members as appropriate.
  • Collects real‑time information and documentation for corrective action and performance management.
  • Committed to lifelong learning and evidence‑based decision making.
• Continuous Improvement:
  • Assists with creation and review of evidence‑based clinical policies and procedures.
  • Identifies and participates in quality assurance performance improvement activities, including monitoring key performance indicators such as patient satisfaction and nurse‑sensitive indicators.
  • May lead committees, develop presentations, deliver presentations, and conduct audits.
  • Participates in ad hoc projects such as inter‑professional initiatives.
  • Accepts committee and workgroup appointments and actively participates to affect change in patient care services and SSH.
  • Consistently prioritizes tasks effectively and ensures deadlines are met.

• Minimum Education: RN from accredited school of nursing, Bachelor of Science in Nursing (BSN).
• Minimum
  
  Work Experience:
  
  A minimum of three (3) years with progressive responsibility in nursing experience related to the clinical area in the division of hire is preferred.
• Required Licenses / Registrations: RN – Registered Nurse.
• Required
  
  Certifications:
  
  
  • BLS – Basic Life Support
  • ACLS – Advanced Cardiac Life Support
  • NRP – Neonatal Resuscitation Program
  • PALS – Pediatric Advanced Life Support
  • Additional departmental certifications as determined by SSH.
• Required Classes/
  
  Skills:
  
  Achieving Professional Certification is an expectation once eligibility criteria are met. Belonging to a professional organization is strongly encouraged.
• Required Additional Knowledge And Abilities:
  • Effective written and verbal communication skills.
  • Ability to motivate others.
  • Creative problem‑solving skills.
  • Flexibility to adapt or change strategies based on outcomes.
  • Strong time management skills, including the ability to adapt when balancing different priorities among various stakeholders.
  • Excellent multitasking and organizational skills.
• Schedule: 40 hours/week, 10‑hour evening shifts, 3p‑1:30a, Monday‑Friday. May include off‑shift hours, occasional weekends or holidays.