Sales Manager in Training; MIT - Massachusetts

Manager in Training (MIT) - Greater Massachusetts

We are looking to grow our retail leadership bench in MA! Our Manager in Training (MIT) role is a new program that has been added to EWCG. It allows rising leaders to grow into a Center Sales Director or Assistant Center Sales Manager (level determined based on experience + performance) for select centers in the greater Massachusetts area. This individual will be responsible for leading our front‑of‑house team on creating an exceptional guest experience and ensuring all EWC Growth core values are consistently applied.

As a member of the center leadership team, you will partner with the direct manager to drive KPI's and sales through guest acquisition, retention, retail product sales, and team development. This is a full‑time hourly position, and all new hires will be evaluated during their first 90 days of employment; at that point, their position will be determined.

• Helps with personnel management, which includes training, scheduling, and coaching associates
• Schedules shifts and helps facilitate weekly or monthly Strut or one‑on‑one meetings
• Reviews daily employee timesheets and submits for payroll processing
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Administers check‑ins and check‑outs as required
• Processes guest payments, refunds, and appointment requests as required
• Organizes the reservation book based on guest requests and associate availability
• Responsible for educating all guests on the benefits and savings of Wax Passes and consistency with waxing which will result in package sales
• Helps develop and implement the store marketing program
• Assists with inventory (retail and COGS) and reviews all inventory counts on a weekly and monthly basis
• Helps oversee center maintenance, including cleanliness, safety, and organization
• Onboards and trains all new Guest Service Associates
• Co‑leads Strut sessions with Center Manager
• Responsible for weekly bank deposits and reconciliation of cash received
• Ensures all areas of the Center, including storage room and desk, are neat, clean, and organized
• Performs other duties as assigned

• 2–3+ years of management experience, preferably in a retail environment;
  Sales Supervisors and ASMs are strongly encouraged to apply
• Knowledge of POS systems
• Knowledge of computerized scheduling systems
• Excellent interpersonal and communication skills, including written communication
• Strong organizational skills with the ability to work in a fast‑paced environment
• Ability to operate machinery such as a copy or fax machine
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at a time

• Compensation: $19–$25 per hour (determined based on experience) + monthly commission based on adjusted sales
• Medical, Dental, and Vision insurance
• 401(k) plan
• Life insurance policy
• Paid parental leave
• Complimentary waxing services at any of our centers

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.