Care Coordinator - Home care

About the role

We are looking for a dedicated individual who can work collaboratively as part of a team to uphold the personal care of our service users, while always respecting their dignity and encouraging independence.

Your role will involve ensuring the delivery of care services to a consistently high standard. Additionally, you will provide assistance in maintaining the physical environment of the service users and supporting their day-to-day activities within their own home. In the absence of the Home Care Manager, you will be responsible for overseeing care shifts and ensuring the wellbeing of both staff and service users.

Applicants must hold a valid driving licence, as the role will require them to travel.

Reports to:

Branch Manager

Key duties and responsibilities

Maintain dignity and standards of service users and their homes.

Work as part of an efficient team to ensure smooth running of the service.

Continue professional development through attending and contributing to training, meetings, and supervisions.

Comply with Kingsley Home Care Services Health & Safety policy and procedures.

Represent Kingsley Home Care Services professionally and positively at all times.

Maintain confidentiality regarding all issues and information relating to service users.

Support service users’ personal development regarding independence, skills, rights, and choices.

Ensure that all rota’s are completed and made available to staff in a timely manner.

Train, assess, and ensure that medication is administered and managed effectively and safely by staff.

Meet with service users to ensure that their care meets their needs as per their individual care plan.

Skills and attributes

2 years' experience in a care setting with vulnerable individuals

Willingness to undertake necessary NVQ or additional training

Empathy, understanding, and experience in meeting the needs of service users

Strong time management skills and ability to work well under pressure

Ability to make balanced, clear, and timely decisions

Proactive approach to involving others in decision-making processes

Commitment to health and safety practices

What will you gain?

By joining our team as a Domiciliary Care Coordinator, you can expect:

The satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we provide to our residents.

Ample opportunities to learn and develop your skills, with access to training and development programs.

A supportive work environment with established procedures and processes to ensure your success.

If you are passionate about making a difference in people's lives and are dedicated to delivering exceptional care, we would love to hear from you.

* An enhanced DBS disclosure is required for this position