Dispensary Floor Lead; Wharton

Dispensary Floor Lead (Wharton)

Join to apply for the Dispensary Floor Lead (Wharton) role at Ascend Wellness Holdings (CSE: AAWH.U / OTCQX:

AAWH).

Location:

Wharton, NJ.

Salary: $74,100 – $150,300 annually.

The Dispensary Supervisor assists with the day-to-day operations of the dispensary and provides support for the management team. This position maintains best-in-class customer service while ensuring compliance with all applicable regulations and company standards. The Dispensary Supervisor sets the standard for performance and keeps associates motivated. The role requires excellent leadership qualities and a deep understanding of dispensary inventory and products.

• Provide best-in-class customer service to customers.
• Follow and uphold established policies for sales and customer service to ensure customer satisfaction.
• Maintain in-depth knowledge of all products and strains in the store as well as industry-wide product knowledge, and train and share that knowledge with other team members.
• Assist with monitoring and maintaining inventory levels, ensuring an assortment of products, and communicating inventory action items with the Assistant Manager and General Manager.
• Assist all Dispensary Associates in the consultation of all customers to ensure the employee is informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect customers differently.
• Complete and appropriately delegate tasks assigned during scheduled shift, including:
• Correct cash handling.
• Accurate use and maintenance of the Point of Sale (POS) system.
• Accurate and timely data entry in both the POS system and inventory tracking system.
• Assistance in verifying order deliveries for accuracy.
• Ensuring adherence with security measures and safety compliance.
• Maintenance of an organized and clean store.
• Management of visitor log.
• End-of-day daily update emails.
• Ensuring accuracy with the vault.
• Work with the Management team to ensure retail store operations run smoothly, properly and in compliance with applicable rules and regulations.
• Daily activities, maintenance, and data collection for any reported issues and/or complaints.
• Open and closing procedures.
• Assist with the onboarding and training of new staff in partnership with the management team.

• Cannabis experience required.
• Must be at least 21 years of age.
• Strong retail math skills required.
• High school diploma or GED.
• 2+ years in a supervisory or management role in a retail setting, specifically with POS business operations.
• Exceptional customer service skills.
• Basic computer skills.
• Positive attitude, team player and strong work ethic.
• Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Excellent organization and time-management skills.
• Pay close attention to detail.
• Internalize training and follow instructions.
• Communicate clearly and effectively.

The employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, customer-focused retail experience. We are committed to improving the quality of our patient’s lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers’ unique, individual needs.

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries are an equal opportunity employer and celebrate diversity and do not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.