Leasing Consultant

Job Description

Leasing Consultant at Mission Rock Residential, LLC

As the Leasing Consultant, you will play a pivotal role in shaping residents’ experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You’ll create and maintain a welcoming environment, showcase our community’s unique features, and help prospective residents find their next apartment home.

Job Type
:
Full-time

Mission Rock Residential aims to provide the highest quality of service to residents, clients, and one another by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values through team‑member training, support, and career pathing, and believe that by doing so we can positively impact resident and team‑member experience.

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrued sick time each year plus ten days (80 hours) of vacation time the first year; increases to 15 days (120 hours) in the second year, and more!* (state specific)
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)

• Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions.
• Maintain meaningful and effective communication (emails, phone calls, social media, in-person conversations) that adhere to Mission Rock’s expectations.
• Lease and pre-lease apartment homes, understanding lease requirements and meeting compliance expectations.
• Provide tours of the community in diverse weather conditions.
• Ensure the community and apartment homes are ready to showcase daily.
• Preserve pride within your work environment: maintain a neat office/clubhouse, vacuum, clean windows, help around the community.
• Assist and engage with retention, resident parties, and renewals.
• Collaborate with fellow team members.

• Strong customer service and communication skills with willingness to go the extra mile, aiming to develop strong rapport with residents and team members.
• Strong organizational and time-management skills.
• Enthusiasm to empathize, collaborate, and engage with others.
• Desire to improve the lives of those around you.
• 1-2 years of customer service or sales experience.
• Adherence to Fair Housing best practices.
• Basic computer skills, including familiarity with Microsoft Suite.
• Aptitude to be solution-oriented.
• Property Management skills/experience preferred.
• High School diploma or equivalent.

Final date to receive applications
: 1/30/26 (if a candidate is not selected by that time later applicants may be considered).

Salary
: $20.00 - $22.00 per hour.

Location
:
West 38.

Referrals increase your chances of interviewing at Mission Rock Residential, LLC by 2x.