Manager of Withdrawal Management; Detox

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

The Manager of Withdrawal Management provides leadership, oversight, and operational direction for ASAM Level 3.2, Clinically Managed Withdrawal Management services. This position ensures high-quality, client-centered care through effective program administration, regulatory compliance, staff supervision, and collaboration with internal and external stakeholders. The Manager supports program growth, promotes recovery-oriented and trauma-informed practices, and provides guidance to Program Coordinators and staff to ensure successful service delivery.

• Master's degree in a related field required (e.g., Psychology, Mental Health Counseling, Human Services, Social Work, or related behavioral health discipline).
• Certified Addiction Specialist (CAS) or Licensed Addiction Counselor (LAC) required.
• Must meet the organizations driving eligibility requirements.
• QMAP trained preferred.
• Minimum of two years of clinical and administrative supervisory experience preferred.
• Strong knowledge of substance use disorder treatment, withdrawal management services, behavioral health regulations, and best practices.
• Demonstrated ability to lead multidisciplinary teams, manage complex operations, and foster collaborative relationships.
• Excellent organizational, communication, problem-solving, and leadership skills.

• Provide overall leadership and operational oversight of Withdrawal Management services, ensuring effective, efficient, and client-centered service delivery.
• Monitor program performance, quality standards, and operational needs, including budget management, regulatory compliance, licensing requirements, and contract obligations.
• Ensure compliance with Behavioral Health Administration (BHA), Signal, accreditation, and all applicable regulatory standards.
• Complete and submit required internal and external reports accurately and within established timelines.
• Assist the Director in the oversight and management of contracts, grants, funding sources, and strategic initiatives related to Withdrawal Management services.
• Develop, maintain, and strengthen partnerships with community providers, referral sources, and key stakeholders.
• Advocate internally and externally for Withdrawal Management services and recovery-oriented systems of care.
• Ability to maintain effective working relationships with clients, staff, leadership, community partners, and the public.

• Will share staff supervision duties with the Program Coordinator, Will provide direct supervision to the Program Coordinator.
• Conduct regular supervision meetings, performance coaching, and professional development activities to support employee growth and accountability.
• Foster staff development by promoting critical thinking, clinical judgment, self-efficacy, and continuous learning.
• Collaborate with program leadership and Human Resources to address performance concerns and implement corrective action when necessary, including coaching, performance improvement plans, disciplinary actions, and terminations.
• Support recruitment, onboarding, orientation, and retention efforts to maintain a qualified and engaged workforce.
• Ensure new staff complete all required onboarding and compliance activities, including training and certification requirements.

• Provide clinical oversight and consultation as permitted by licensure and credentials.
• Review, approve, and sign clinical documentation, assessments, supervision records, and other clinical records as appropriate.
• Ensure clinical services align with evidence-based practices, trauma-informed care principles, recovery-oriented approaches, and organizational standards.
• Monitor documentation quality, timeliness, and compliance across the program.

• Facilitate and participate in staff meetings, trainings, clinical consultations, and organizational initiatives.
• Maintain professional, responsive, and collaborative communication with staff, clients, community partners, leadership, and stakeholders.
• Promote a…