Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders and offers according to company policy.
- Adhere to company limits on cash shortages and overages; work honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Inspect equipment and report repairs needed.
- Create a welcoming environment for customers.
- Comply with all laws and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. We are committed to diversity, innovation, and creating positive experiences for our customers and communities.
What You’ll Receive From Us
Benefits include healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
About The Team
We offer benefits that support physical, emotional, and financial well-being, along with opportunities to grow and make a difference in our communities. Our benefits include health & well-being, financial, and growth & development programs.
If you’re caring, purpose-driven, and eager to learn, apply today to join our King Soopers family!
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