Social Worker​/Counselor; SHIFT Program

Metropolitan Family Services – Social Worker / Counselor

Overview
Metropolitan Family Services (MFS) is Illinois’ first comprehensive human services agency, empowering families to learn, earn, heal, and thrive. Established in 1857, MFS serves over 122,970 individuals and families across Chicago, Evanston, Skokie, the southwest suburbs, and DuPage County. MFS is committed to community, evidenced by our internal culture and the services we provide.

Position Summary
MFS is hiring a full‑time Social Worker / Counselor to join our DuPage Team. The role involves comprehensive case management, counseling, advocacy, education, and related services to a diverse client population. The counselor will conduct assessments, provide group services, collaborate with community resources, and meet agency expectations for direct service quantity and recordkeeping.

• Performs comprehensive, in‑depth assessments for a variety of program services and conducts intake as assigned.
• Provides a full range of case management, counseling, advocacy, educational, and related services.
• Identifies community conditions affecting clients and recommends resources to close gaps.
• Recommends financial assistance for clients and provides group services as indicated by program need.
• May be responsible for meeting contractual requirements such as 24‑hour coverage.
• Represents and interprets programs of the agency in the community and may serve on regional or agency‑wide committees.
• Meets agency expectations for quantity of direct service, complies with agency recordkeeping expectations, and works effectively with diverse staff and service populations.

• Requires the ability to mobile and work with a community‑based caseload.
• Ability to maintain assigned community and home‑based services and work effectively with diverse individuals and groups.
• Demonstrated superior skills in case management, counseling, and advocacy.

• Master’s degree in counseling or related field from an accredited college or university required.
• Licensed professional counselor (LPC) or Licensed social worker (LSW) required.
• Preferred: 2+ years of experience working in the mental health field with clients across their lifespan.
• Preferred: 2+ years of experience facilitating therapy groups.
• Preferred:
  Certified alcohol and drug counselor (CADC) or experience with clients experiencing substance use.

Satisfactorily pass all screenings and criminal background checks.

Driving for work required with a personally owned vehicle; travel between sites required.

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods, frequently talk, hear, use hands and fingers, and occasionally stand, bend, stretch, stoop, kneel, and crouch. Close visual acuity is required for activities such as preparing and analyzing data and transcribing and viewing a computer terminal.

• Blue Cross and Blue Shield medical coverage, Guardian dental coverage, and VSP vision coverage.
• Metropolitan Family Services contributions of $2,000 to individual and $4,000 to family HSA accounts, pro‑rated to your benefits start date.
• Free general medicine and behavioral health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• Benefits may vary for part‑time and temporary workers; inquire upon your hire as to which benefits apply to you.

Metropolitan Family Services puts our people first with a top‑of‑the‑line benefits package. Find out more by contacting the hiring team.

Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston, Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.