Crisis Services Counselor - AM

Join Our Expanding Crisis Services Team!

We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding:

Joint Commission Gold Seal of Approval (1996) Public Health Accreditation Board (PHAB) accreditation (2014)

By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?

About Crisis Services

Located in the state‑of‑the‑art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top‑notch care with rapid response times. Please visit our program page for more information.

The Crisis Recovery Center

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades‑long journey to build the infrastructure needed to support a best‑in‑class behavioral health system and ensures all DuPage County residents will have “someone to contact, someone to respond, and a safe place to get help” when experiencing a mental health or substance use crisis. The CRC will help residents de‑escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs.

The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders.

Job Details

Full‑time day shift scheduled to work Tuesday to Saturday, 7:00 am–3:00 pm.

Education Requirements and Salary Ranges

Two primary criteria will guide the selection process. Bachelor's degree candidates will be considered; relevant experience is a plus! Depending on experience, the salary range for this position is as follows:

• Bachelor's degree: $45,967 to $53,967
• Master's degree & license (LSW, LPC): $51,075 to $65,000
• Clinical License (LCSW, LCPC, LMFT): $59,240 to $69,940

Benefits Galore!

• Comprehensive training program (and we pay you for it!)
• Full DuPage County benefit package, including 12 paid holidays, 3 weeks of paid leave (Vacation and Personal Days), 12 weeks of Paid Parental Leave, paid sick time, health insurance, pension‑eligible position for a secure retirement, eligibility for Federal Student Loan Forgiveness Program, tuition reimbursement, and certification reimbursement.

As a Crisis Services Counselor, you will:

• Provide emergency and crisis intervention services in‑person, via phone, or video
• Conduct on‑site crisis evaluations
• Complete crisis intervention and case management tasks for clients on our mental health units
• Provide referral and community resource linkage
• Maintain required training, licensure, and certification
• Collaborate with staff and community providers

Education and Experience Requirements

• Bachelor's or Master's degree in Psychology, Social Work, or related field
• 2+ years of experience working with chronically mentally ill populations
• Equivalent combination of training and experience

Equal Opportunity Employer

DuPage County Health Department is an equal‑opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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