Family Support Specialist

We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance.

We are looking for a new team member to join us as a Family Support Specialist for our Healthy Families Program. In this role, you will be responsible for building and sustaining a relationship with a caseload of diverse families who are first time parents of newborns through the child’s earliest years. The Family Support Specialist will be conducting weekly home visits primarily within the family’s home, providing services to strengthen the parent child relationship, promoting healthy childhood growth and development, and enhancing family wellbeing.

Activities may also include but are not limited to administering tools such as developmental, depression and substance use screenings and identifying and referring families for other supportive services including mental health services and community resources. This position requires travel throughout DuPage County.

This position comes with an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments.

The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness

• Working with and providing services to young children and their families.
• Outreaching families and building and establishing trusting, long term (3-5 year) relationships with families
• Manages a client caseload consistent with department productivity standards.
• Meets with clients in their homes and in the community throughout DuPage County. Also maintain communication with clients via phone, text, and video visits.
• Completes assessments and screenings including parent interview about the family’s story and screenings for developmental functioning, depression and substance use screenings etc. Provide referrals to appropriate resources
• Participates in weekly reflective individual supervision and monthly reflective group consultation.
• Completes and maintains required documentation within established time frames.
• Participates in emergency response activities as assigned.
• Maintains required training, licensure, and/or certification.
• Maintains confidentiality of privileged information and adheres to patient privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• May perform outreach activities.

Bachelor’s Degree in Social Work, Psychology, or a related field in human services. One year of experience in case management, home visiting or an equivalent combination of training and experience and a Valid Driver's License with the ability to drive throughout DuPage County. Experience and/or willingness to grow in capacity to work with babies and their families.

Knowledge of infant and child development.