Receptionist, Administrative​/Clerical

Receptionist (Client Service Professional)

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. Posted 3 days ago; be among the first 25 applicants.

At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive for a high‑performing, connected culture where everyone feels they belong.

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year.

• High school diploma or equivalent
• Ability to work flexible schedules and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits such as Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (subject to eligibility)

We remain committed to building a connected culture where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other’s growth.

Pay range: $11.00 - $27.00/hr local minimum wage laws apply. Individual pay decisions depend on experience, education, skills, performance, and location. Successful candidates may participate in incentive compensation or short‑term incentive plans, and enroll in benefits such as medical coverage, prescription drug coverage, retirement savings, and associate discount programs.

#19206

Not Applicable

Full‑time

Administrative

Retail

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.