Head of Marketing Operations

Full time

Fully Remote Role from these states:
Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally (this includes working while on vacation).

No relocation, No Sponsorship or transfer of visa for this position now or in the future.

Minimal travel

51.05 - $76.60

You will be responsible for driving operational excellence across the marketing organization, including financial management, process optimization, resource planning, agency management and performance reporting.

You will operationalize the portfolio and planning model by ensuring efficient execution, financial discipline, and scalable processes, supporting measurable, optimized performance.

• Own budget planning, tracking, forecasting, and reporting while ensuring alignment to KPIs, OKRs, and ROI expectations.

• Lead workforce and capacity planning, aligning staffing, agency utilization, and workload distribution to business priorities.

• Develop reporting frameworks, delivering clear visibility into performance, financials, and operational health.

• Support agency and vendor management processes, ensuring alignment with contracts, deliverables, and performance expectations.

Bachelor’s degree or equivalent in business, marketing, finance, operations, or a related field

• 5+ years of experience in marketing operations, business operations, finance, or a related field
• Experience managing budgets, operational processes, and performance reporting in a complex, cross-functional environment
• Strong financial and operational acumen
• Process discipline with a continuous improvement mindset
• Strong analytical, reporting, and data interpretation skills
• Effective stakeholder management and cross-functional collaboration

Master’s degree in business administration, marketing, or a related field

Certification / Registration / License

• Lean Six Sigma, Agile, Scrum, or process improvement certifications
• Experience leading projects in a large health system, healthcare organization, enterprise marketing department, agency, regulated industry or complex matrixed organization

#remote

#All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Opportunity for annual increases based on performance
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs

full-time, part-time, per diem, temporary, etc.);
Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.