Sr. Presentations Associate

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy – over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world, especially within legal, financial, and professional services industries.

We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.

This position is based in Wheeling, WV.

Hybrid work

Monday-Friday, 10am-7pm ET

• Utilize appropriate logs and/or tracking software for all presentation work.
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout the task lifecycle.
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed.
• Exercise independent judgment and use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction.
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions.
• Communicate with team members, lead, supervisor or client on job or deadline concerns.
• Meet contracted deadlines for service delivery to our clients.
• Troubleshoot basic software or hardware problems.
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client.
• Perform Quality Assurance on own work and/or work of others, as requested.
• Adhere to Williams Lea Tag policies, in addition to client policies.
• Use equipment and supplies in a cost efficient manner.

• Utilize appropriate logs and/or tracking software for all presentation work.
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout the task lifecycle.
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed.
• Exercise independent judgment and use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction.
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions.
• Communicate with team members, lead, supervisor or client on job or deadline concerns.
• Meet contracted deadlines for service delivery to our clients.
• Troubleshoot basic software or hardware problems.
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client.
• Perform Quality Assurance on own work and/or work of others, as requested.
• Adhere to Williams Lea Tag policies, in addition to client policies.
• Use equipment and supplies in a cost efficient manner.

The salary for this role at the noted RRD location is $20 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.

RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with…