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Customer Service Rep Bilingual HelpDesk/Support Customer Success Mgr./ CSM

B2B Customer Success & Order Specialist

Job in Wheeling, Ohio County, West Virginia, 26003, USA
Listing for: TROY Group, Inc.
Full Time position
Listed on 2026-01-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Customer Service Representative in Wheeling, WV. This entry-level role involves managing the customer lifecycle from inquiry to order fulfillment, ensuring accuracy and proactive communication across various channels. Ideal candidates should have at least two years of B2B customer service experience and strong communication skills. You will handle orders and support continuous improvement initiatives to enhance customer experience.
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