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Medicare Member Services Supervisor, Call Center Lead

Listing for: Peak Health
Full Time position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

PHH Peak Health Holdings seeks a dedicated Supervisor for Medicare Member Services to lead our call center team. You will coach staff, monitor performance, ensure CMS compliance, and drive service excellence for members navigating Medicare Advantage and D-SNP programs.

The role emphasizes supervision, process improvement, and collaboration with internal departments to resolve member issues. The position is full-time, requires weekend rotation, and supports a high-volume environment within our

Join us at Peak Health as our next Medicare Member Services Supervisor, Call Center Lead in WV, United States.

We are currently recruiting a Medicare Member Services Supervisor, Call Center Lead for our team in WV, United States.

This is an excellent position to take on the Medicare Member Services Supervisor, Call Center Lead role at Peak Health.

As a Medicare Member Services Supervisor, Call Center Lead, you will play an important part at Peak Health in WV, United States.

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