Casino Host, Wheeling Casino

Casino Host, Wheeling Island Casino

Join Delaware North Gaming to become a Casino Host at Wheeling Island Casino in Wheeling, West Virginia.

As a Casino Host, you'll be integral to our gaming operation, developing and implementing new promotions, building successful connections with our guests, managing special events, and more. If you are knowledgeable of casino games, have a high degree of integrity, and love connecting with others, apply now!

Minimum – Anticipated Maximum Base Salary: $45,800 - $59,600 per year.

In addition to base salary, we offer an annual bonus plan based on company and individual performance, and a role-based, uncapped sales incentive plan.

Information on our comprehensive benefits package can be found at

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Network with known players to identify and contact high-value guests by phone, email, and in-person interactions
• Establish and maintain relationships with assigned guests, keep players informed of events, activities, programs, and benefits as a VIP casino guest
• Make outgoing phone calls to generate trips, book accommodations, special events, hotels, restaurant reservations, and other amenities
• Create and manage special events, including player parties, marketing promotions, and other activities to reward and recognize new and loyal existing players
• Survey players to determine their needs, and share feedback with leadership for continuous program improvement

• At least 21 years of age
• No college degree required
• At least two years' experience in a customer service or sales position
• 1 year as Casino Host or similar preferred
• Able to obtain and maintain a state gaming license
• Knowledgeable of various games, their rules, and can speak to them comfortably

• Ability to stand, walk, or sit for extended periods of time
• Ability to lift at least 25 lbs
• Must be able to work nights, weekends, and holidays

• Days
• Evenings
• On call
• Holidays
• Every weekend
• Events

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it.

Our operations span the world, offering you unique paths to growth and success.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.