Players Club Representative, Wheeling Casino

Players Club Representative, Wheeling Island Casino

Join the Delhware North team as a full-time Player Club Representative at Wheeling Island Casino in Wheeling, West Virginia. In this role, you will assist guests with all Player Rewards Program transactions in a friendly and professional manner.

$13.50 - $13.50 / hour

We care about your personal and professional well‑being. Benefits include:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive health, dental, and vision insurance; 401(k) with company match; paid vacation days and holidays; paid parental bonding leave; and tuition and/or professional certification reimbursement.

• Provide information, cards, promotional items, and other rewards to program members
• Update and enter member information into the database
• Assist with the execution of games, contests, drawings, and give-aways
• Maintain strict confidential guidelines in all customer interactions and records
• Utilize active listening skills to defuse emotionally charged situations

• No experience or diploma required
• Ability to obtain and maintain a state gaming license required
• Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred
• Ability to work evenings, weekends, holidays, and special events

• Standing for extended periods of time
• Ability to lift up to 25 pounds

• Days
• Evenings
• Holidays
• Overnight
• Weekends
• 8hr shift
• Events – OT as needed

Wheeling Island Hotel‑Casino‑Racetrack is a Delaware North‑owned and operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. The property also offers a 151‑room hotel, many dining options, and a 1,000‑seat showroom.

At Delaware North, our business is all about people. We’re a global legacy with more than 100 years of history and offer unique paths to growth and success across hospitality, sports, and entertainment.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.