Product Implementation Generalist

Accelerate customer success and drive product evolution with Trimble Transportation! In this generalist role, you will lead end-to-end customer engagements, leveraging deep industry expertise and cutting-edge AI tools to solve real-world logistical challenges and launch Trimble TMS.

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

is transforming the global supply chain through intelligent, connected technology and workflows that are rooted in industry standard commercial maps and data. At the intersection of the physical and digital worlds, Trimble Transportation offers SaaS, web, mobile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration. From planning to delivery, we provide cutting edge procurement, transportation management, mapping, routing, dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions.

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In this role, you will break down traditional silos to own the entire customer lifecycle, directly bridging the gap between customer operational needs and core engineering. You will have the unique opportunity to use AI-driven prototyping tools to rapidly solve complex transportation problems, directly shaping the future of Trimble TMS and outpacing industry competitors.

• Lead comprehensive operational discovery directly with customers to identify true business challenges across the full order-to-cash lifecycle.
• Rapidly build and validate working proofs of concept using AI-driven coding tools to address specific operational gaps.
• Guide transportation customers through the complete implementation lifecycle, from discovery and system migration through go-live and ongoing monitoring.
• Collaborate with engineering teams to translate customer insights and implementation patterns into continuous core product enhancements.

• Deep domain expertise within the transportation and logistics industry, with strong insight into complex operational workflows.
• Proven capability to learn software products deeply and identify high-value functionality gaps.
• Experience utilizing AI-assisted tools for research, analysis, rapid prototyping, or problem-solving.
• Exceptional customer communication, system discovery skills, and high quality standards.
• Ability to operate autonomously with high comfort in dynamic, fast-paced environments.

• Practical experience with finance and accounting processes within transportation operations.

Location:

Remote

Travel Requirement:
Occasional

At Trimble, we’re not just a company that "does good" — we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You’ll work on projects that truly matter:
Our purpose-driven culture means you’ll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible,…