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Senior Helpdesk Agent – Turas Platform

Job in Wheeling, Ohio County, West Virginia, 26003, USA
Listing for: NHS Ayrshire & Arran
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37000 - 51000 USD Yearly USD 37000.00 51000.00 YEAR
Job Description & How to Apply Below
Position: Senior Helpdesk Agent – Turas Platform Support

PSD Scotland Technology Service is seeking 2 Senior Helpdesk Agents to join a small but highly capable team, delivering excellent customer service and L2 technical support for the Turas Platform, NHS ePortfolios and National Digital Platform. You will act as an escalation point, assisting colleagues and end users while contributing to ongoing service improvements.

We value problem solving, clear communication, and the ability to work in a fast-paced environment with a collaborative approach to

We would love to welcome a new Senior Helpdesk Agent – Turas Platform Support to our organisation in WV, United States.

All applications are reviewed carefully by our team.

The position is based in WV, United States.

This opportunity is part of our work in IT & Technology, Other.

The advertised compensation is 37.000 - 51.000.

Position Requirements
10+ Years work experience
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