Technical Operations & Service Delivery Analyst
Listed on 2026-11-01
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IT/Tech
IT Business Analyst, IT Support
CDW is seeking a service delivery professional to monitor and operate managed services for our customer base. The role emphasizes collaboration with customers, suppliers, and colleagues to meet SLAs and security/compliance requirements.
You will provide tier-1 support through multiple channels, document activities, and escalate when necessary. Candidates should have an Associate degree or equivalent IT experience and be adaptable to a 7x24 schedule to support a range of technologies, including
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