Cashier, Retail
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Cashier/Checker is responsible for greeting, engaging, and assisting customers.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, coupons, and loyalty offers according to company policy.
- Adhere to company limits on cash shortages/overages and control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Adhere to food safety regulations.
- Follow safety procedures and report unsafe conditions.
- Inspect equipment and report repairs needed.
- Create a welcoming environment for customers.
- Follow all laws and company guidelines.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on bringing diverse teams together with a passion for food and people, with the purpose to Feed the Human Spirit. We work tirelessly to create great experiences for our customers and communities, with food at the heart of it all.
People matter here. We provide the ingredients for your success at work and in life, supporting your growth and development. Whether seeking a part-time role or a new career, apply today to join our Kroger family!
What You’ll Receive From UsThe Kroger Family offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Dairy Product Manufacturing
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