Store Manager - Village Sports
Listed on 2026-10-23
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Retail
Retail & Store Manager, Operations Management -
Management
Retail & Store Manager, Operations Management
Location: Whistler Village
evo Purpose
:
To make life better by building community and igniting the adventurous spirit that lives within us all.
evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, adventure sports, and the outdoor lifestyle. We offer a distinctly-curated product assortment, and highly-crafted customer experiences. At evo, we define success differently than most, balancing three goals equally:
1) Building an iconic brand and business;
2) creating an extraordinary place and path for our team; and
3) leveraging our success to drive community impact. We are a company driven by our purpose and values, with a collective passion for community, sports and lifestyle, and a drive to together build something that lasts and matters.
The evo Store Manager is responsible for all store functions associated with running a retail store, blending both a focus on our unique customer experience and best practices when it comes to driving sales and managing the bottom line. evo stores are far more than a place to transact. They are the physical manifestation of our brand, providing a place for our entire community to come together, learn and connect.
Service, a high-level of expertise and our core value, attention to eliminating friction between the online and in store customer experience, and “Invitation”, are the central pillars of the evo retail experience.
- Implement the retail store plan that supports evo’s overall strategic plan objectives.
- Communicate the plan to store employees and develop tactics to deliver the plan.
- Lead and direct the activities of store staff to drive product sales and deliver excellent customer service.
- Participate in monthly store manager meetings to provide consistency across all stores, lead selected store initiatives and contribute to the annual planning cycle.
- Manage store expenses and sales according to monthly budget. Address variances.
- Recruit, train, and develop the store employees by providing consistent actionable feedback, timely reviews, and ongoing coaching.
- Coordinate with warehouse team on new arrivals.
- Ensure store inventory is accurate and continually updated as it is received into store and sold/moved to other locations. Communicate inventory mismatches and updates with data team. Lead store staff to ensure store knowledge of inventory.
- Maximize store efficiency – use of selling space via partnering with merchandising, minimizing labor expenses, and developing metrics to manage team productivity.
- Maintain store visual merchandising and operational standards and ensure they are implemented on a consistent basis.
- Ensure that all company and HR policies and practices are communicated to staff and practiced consistently.
- Establish sound process improvement initiatives that drive year over year improvement.
- Represent evo in a positive and professional manner consistent with the Great 8 with an especially strong emphasis on “Invitation”. Invitation:
We create community-focused, customer experiences that are inviting and accessible. We share our passions and knowledge with humility and a genuine desire to help.
- A free winter seasons pass
- Vacation paid time off accrued based on tenure
- 40 hours of Volunteer Paid Time Off annually
- Competitive salary wage based on the role and experience with the potential for increases based on performance
- Charitable giving match
- Deep discounts on a new ski or snowboard setup each year
- Employee discounts across our vast assortment of brands and products
- Team ride day and events
- Opportunities to get hands-on experience with new gear
- And many, many more...
What you will need:
- Proven successful retail management experience in a complex, specialty retail environment.
- De…
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