Front Desk Agent
Job in
Whistler, BC, Canada
Listed on 2026-07-06
Listing for:
Pinnacle Hotel Whistler
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Seasonal / Summer, Clerical
Job Description & How to Apply Below
Education
Secondary (high) school graduation certificate.
Experience1 to less than 7 months.
Responsibilities- Register arriving guests and assign rooms.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Process guests' departures, calculate charges and receive payments.
- Follow emergency and safety procedures.
- Clerical duties such as faxing, filing, and photocopying.
- Answer telephone and relay telephone calls and messages.
- Provide customer service.
Support for newcomers and refugees:
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for youths:
Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.
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