Pan Pacific Reservations Agent

Position: Pan Pacific Reservations Agent Role
Start your journey in hospitality as a Reservations Agent at Pan Pacific Whistler, located in scenic Whistler, BC. This role is vital for managing bookings and delivering outstanding guest service.

As a Reservations Agent, you will oversee all aspects of the reservation process, closely collaborating with the Revenue team. Your contributions will significantly impact guest satisfaction from the point of inquiry to the final confirmation. An enthusiastic attitude and attention to detail are crucial for success.

Key Responsibilities:

• Manage reservation entries from third-party platforms

• Address and respond to guest inquiries professionally

• Confirm reservation requests from Unit Owners in a timely manner

• Provide assistance and escalate issues when necessary

• Prepare and support contract documentation for sales

Requirements:

• Excellent communication and customer service skills

• Background in hospitality or reservations preferred

• Attention to detail and strong organizational abilities

• Capacity to work effectively under pressure

• Capability to take on Front Desk tasks as needed

Enhance guest experiences through meticulous reservation handling at Pan Pacific Whistler.