More jobs:
Guest services agent - hotel
Job in
Whistler, BC, Canada
Listed on 2026-09-16
Listing for:
Nita Lake Lodge - Hotel
Full Time
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Education:
Secondary (high) school graduation certificate - Experience:
Experience an asset Work setting - Hotel, motel, resort Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service Computer and technology knowledge
- Word processing software
- Spreadsheet Work conditions and physical capabilities
- Fast-paced environment Personal suitability
- Client focus Government programs
- Recognized employer Health benefits
- Dental plan
- Health care plan Other benefits
- Other benefits
- Parking available
- Wellness program Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Work Term:
Permanent - Work Language:
English - Hours:
32 to 40 hours per week
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