Retail Store Supervisor in Community

Lead and manage customer services as a Retail Store Supervisor. Drive success in merchandising, staff training, and customer satisfaction at Shoppers Drug Mart.

This role requires a strong presence in both leadership and customer service at a locally owned Shoppers Drug Mart. As a supervisor, you will oversee cashier functions, guide staff, and maintain store image and merchandising standards. Your ability to resolve customer issues efficiently will be vital for retaining community trust and compliance with store policies.

Key Responsibilities:

• Ensure compliance with store policies and procedures

• Train staff in job functions and provide ongoing guidance

• Manage loss prevention standards and daily cash inventory

• Uphold customer service standards and resolve inquiries

• Maintain clean, organized shelves with proper product rotation

Requirements:

• Strong planning, judgement, and decision-making skills

• Ability to troubleshoot and solve customer issues

• Proven organizational and time management abilities

• Computer literacy and product knowledge

• Must comply with all health and safety standards

Drive customer satisfaction and operational excellence in your community as a Retail Store Supervisor!
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