Rental Associate – Ski, Snowboard & Bike
Job in
Whistler, BC, Canada
Listed on 2026-10-03
Listing for:
Premium Mountain
Full Time
position Listed on 2026-10-03
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Event Staff/ Venue Crew -
Sports/Fitness/Wellness
Retail Associate/ Customer Service, Event Staff/ Venue Crew
Job Description & How to Apply Below
PREMIUM Mountain Rentals is a locally owned rental shop in the heart of Whistler, built and operated by passionate mountain people. We offer a high-energy, guest-focused rental experience in a fun and relaxed shop environment, complete with great music and an espresso lounge.
We’re looking for friendly, energetic, and reliable people to join our rental team for the winter and summer seasons.
What You’ll Do- Fit and set up ski, snowboard, and bike rental equipment
- Help guests select the right equipment for their ability, needs, and goals
- Provide friendly and knowledgeable guest service
- Process rental and retail transactions using Lightspeed and Checkfront POS systems
- Support retail sales, merchandising, and shop presentation
- Keep rental equipment and work areas organized
- Assist with opening and closing duties
- Help maintain a clean, organized, and welcoming shop
- Work with the team to keep operations running smoothly during busy periods
- Friendly, outgoing, and team-oriented personality
- Reliable, punctual, and professional
- Comfortable working in a busy, fast-paced environment
- Willingness to learn and take direction
- A positive attitude and willingness to help wherever needed
- No previous ski, snowboard, or bike industry experience is required — full training and product knowledge sessions are provided.
- Previous rental or retail experience
- 1+ year of customer service experience
- Knowledge of ski, snowboard, or bike equipment
- A passion for skiing, snowboarding, mountain biking, or the Whistler lifestyle
- $20–$21 per hour, based on experience
- Season Pass Reimbursement Program
- End-of-season retention bonus
- Retail and service commission opportunities
- Industry and product deals
- In-store training and product knowledge sessions
- Access to demo and rental equipment, subject to availability
- A fun, social, and supportive work environment
- Approximately 30–40 hours per week
- Morning, afternoon, and split shifts
- Weekend and holiday availability may be required
- In-person position in Whistler Village
Position Requirements
10+ Years
work experience
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