Sales Coordinator

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand?

If you're someone who has is positive, adaptable and intuitive, with a genuine interest in the well‑being of others around you, we invite you to discover how you can thrive at Westin.

Full time

The Impact You'll Make:
Our Quality Keepers know that the countless small details end up making a big impression on our customers. It's their organization, attention to detail and overall care for their work that reinforces our position as the world's leading hospitality company.

The Sales Coordinator is responsible for providing active support to the Sales Division with varied office tasks in order to help meet and exceed budgeted revenue goals. This position will enable the managers to proactively develop new business and maintain valuable client relationships through administrative support, account research, client correspondence and will assist with daily, weekly and monthly reporting, tradeshow preparation, site inspection, BDT preparation and other duties as assigned.

The Wellness You Deserve:
We'll support you in and out of the workplace by offering:

Team-spirited coworkers & encouraging management

Learning and development opportunities

Reward and Recognition Programs

Staff Accommodation (based on availability)

Enjoy Discounted Hotel stays with Marriott 'Explore' Program

Extended Health Benefits

Complimentary Staff Meal

Winter & Summer Wellness Package up to $2000/yr

What we are looking for:

A warm, people-oriented demeanor

A team-first attitude

High attention to detail and a drive to get things done

Position Requirements :

Assist sales and events in coordinating daily incoming and outgoing information to clients including proposals, contracts, mail, faxes, phone calls or messages

Prepare documents throughout the sales process (e.g. proposals, contracts, or banquet event orders)

Maintenance of group and tour blocks including adjustments for space requests and releases as required

Maintain database of customers using CI/TY as directed by sales managers

Serve as a point of contact for clients and communicate with them by phone and email to respond to questions and requests

Assist in the organization, coordination and execution of specific functions and promotions handled by the sales team (e.g. familiarization tours, client events, sales calls, etc.)

Conduct site inspections, participate in familiarization tours and/or tourism events as required

Responsible for office administrative duties including processing purchase orders, ordering supplies, report generation as needed, participate in phone coverage, filing, faxing, copying

Support wholesale by ensuring reservations is inputted correctly and assist with billing. Inputting reservations will be required

Research and qualify existing and prospective accounts, for sales and follow up as needed

Gather materials and assemble information packages (e.g. brochures, promotional materials)

Be an integral part of the sales and marketing process. Be knowledgeable of all programs and work with sales team

Promote awareness of brand image internally and externally

Presentprofessional image through effective written and verbal communication skills

Support the Meetings and Event Team with BEOs, Group Resumes, Planning Sites, awarding Bonvoy points, execution of events, daily and weekly tasks and other duties as assigned

All other duties as assigned

Ability to provide a satisfactory criminal record check

S kills &

Experience:

The individual must possess the following knowledge, skills and abilities:

Must possess exceptional customer-focused skills

Must be able to build and maintain credibility and relationships with customers (internal and external)

Excellent written and verbal communication skills required

Strong organizational and planning skills

Excellent attention to detail

Proven ability in time management and handle multiple priorities; must be able to plan and execute effectively and efficiently and meet deadlines in a demanding environment

Demonstrate ability to work independently or in a team-oriented environment

Possess a strong sense of urgency, pro-activeness, and a high drive for results

Strong knowledge of client and web-based software usage and…