Guest Experience Associate Spa

Join Scandinave Spa in Whistler as a Guest Experience Associate, where you'll provide a tranquil and welcoming environment to our valued guests while promoting spa services. This role emphasizes authentic hospitality.

As part of your responsibilities, you will ensure guests feel welcomed and informed about our range of thermal and massage services. You will foster a space for relaxation that aligns with our mission of personal renewal. Flexibility is essential, as this can be a full-time or part-time position, where your proactive approach will shine.

Key Responsibilities:

• Welcome and inform guests about spa offerings

• Explain key features like the silence guarantee

• Assist in managing guest waitlist and bookings

• Maintain cleanliness of lobby and guest areas

• Conduct opening and closing front desk duties

Requirements:

• Previous experience in customer service

• Strong problem-solving skills under pressure

• Excellent communication abilities

• Must pass a criminal record check

• Willingness to work flexible hours including weekends

Become part of a dedicated team, ensuring each guest enjoys a unique and peaceful experience at Scandinave Spa.
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