Front Desk Agent

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re‑discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain perks: free passes for employees, discounted lift tickets for friends and family, and free ski lessons.
• Additional employee discounts on lodging, food, gear, and mountain shuttles.
• RSP options after 12 months or 2000 cumulative hours of service.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral program.

Full‑time roles are eligible for the above, plus:

• Health and medical insurance, dental insurance, and vision insurance plans (for eligible seasonal employees after working 500 hours).
• Free ski passes for dependents.
• Critical illness and accident plans.

As the Front Desk Associate, you are the face of the hotel. You are the first point of contact for all guests and help make their stay memorable. If you are new to hospitality, this position is a great starting point with huge potential for upward mobility.

• Starting wage: $20.00/hr – $24.55/hr.
• Employment type:
  
  Summer seasonal 2026.
• Shift type:
  Full time – hours available.
• Minimum age:
  At least 18 years.
• Housing availability:
  Yes.

• Work face‑to‑face with customers.
• Check guests in and out.
• Answer phones.
• Handle all customer needs.
• Maintain a professional appearance and demeanor.
• Help resolve discrepancies with guest bills.
• Perform other duties as assigned.

• Fluent communication in English.
• Friendly and strong people skills.
• Somewhat strong computer skills.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts follows all federal, state, and local laws including restrictions on child/minor labor. Minors hired in this position will not be asked or permitted to engage in activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

Requisition
Reference Date: 04/14/2026
Job Code Function:
Front Office