Direct Support Professional - East Metro

Direct Support Professional - East Metro

Join to apply for the Direct Support Professional - East Metro role at Northeast Residence Inc

Full‑time, Part‑time

The Direct Support Professional (DSP) provides daily support to people with intellectual and/or developmental disabilities (IDD). DSPs develop meaningful relationships and connections with individuals, provide a safe living environment, teach tasks individuals may learn, and assist with tasks they cannot do such as cooking, housekeeping, bathing, toileting, taking medications, going to work, shopping, driving, and managing money. DSPs demonstrate patience, compassion, integrity, composure under pressure, dependability, and teamwork.

All employees are expected to center, model, and champion Hammer & NER’s core values:
Person‑Centered, Relational, Opportunistic, and Stewardship in order to provide people with intellectual and other disabilities the opportunity to live life to its fullest.

• Assist with Daily Living Skills
• Supervise the medical, financial, social, and emotional needs of individuals served, as well as the daily operations of the program.
• Assist with all areas of the individuals’ programs, including personal hygiene care, medication administration, daily household chores, use of personal finances, and support in the community.
• Safely drive the company car, lift van or personal auto to activities and appointments around the Twin Cities and provide support for individuals’ participation in the community.
• Manage difficult situations effectively. Resolve minor issues when possible and escalate to appropriate leader when necessary.
• Report all accidents, injuries, illnesses, or complaints about care and follow procedures for any behavioral or medical emergencies.
• Follow the laws as a mandated reporter to protect vulnerable adults from abuse, neglect, and exploitation.

• Provide services and activities that comply with licensing regulations and Hammer & NER’s policies and person‑centered philosophy, exercising good judgment to adapt and apply guidelines to specific situations.
• Provide advocacy to protect people’s civil and legal rights.
• Encourage choice and independence whenever possible, fostering a positive, encouraging environment.
• Demonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, and others to facilitate quality services.
• Training: successfully complete orientation including medication administration certification; complete annual training and attend all required meetings, including monthly house meetings; complete documentation promptly and with attention to detail; use computers to maintain timely and accurate documentation for medications, activities, and outcomes; read and respond to any emails/communication from your program or the organization; support new team members by providing on‑the‑job training.

Employees must be at least 18 years old. Ability to work with people of different abilities, genders, ages, cultures, and ethnicities. Ability and willingness to assist individuals with activities of daily living including bathing and toileting. Ability and willingness to support individuals with challenging behavior. Requires a valid driver’s license, access to personal auto and driving record that meets Hammer’s insurance requirements.

Must receive a MN DHS Background study clearance and show freedom from tuberculosis. Must be able to successfully complete all required training. Must be prepared to respond to hazardous situations including illness or aggression. Excellent communication skills including fluency in English and competence with typing, emailing, and mastering the organization’s documentation standards. Frequently organizes multiple projects at once, requiring excellent time management and close attention to detail.

Demonstrate a strong commitment to confidentiality and customer service.

Lifting up to 40 pounds (such as lifting a wheelchair into a van), pushing or pulling an individual in a wheelchair…