Spa Leader

Position Summary:

The Spa Manager leads the Spa and Salon services and retail staff in promoting and providing sales, services, and products that exceed customer expectations. They drive revenue, oversee the department’s operations and financial levels, and ensure excellent customer service. They are responsible for the overall direction, coordination, and supervision of the Life Spa Department team members and provide leadership in fulfillment of Life Time's mission statement.

• Provides weekly or monthly coaching sessions to develop, support and educate team members while building strong professional relationships to ensure high retention.
• Monitors the Life Spa profit and loss statement and makes necessary adjustments based on budgetary guidelines.
• Utilizes customer service and communication skills to build strong relationships with members and educate them on industry-leading salon and spa services and products.
• Works the coordinator desk for 18‑20 hours to provide in‑the‑moment coaching and business‑building best practices with the team.

• High School Diploma or GED.
• 1 to 2 years of experience in Salon, Spa, Hospitality, or Retail Leadership.
• Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Spa Manager Certification.
• Appropriate State/County/City Licenses, as required by law.

• Experience in administrative or operational roles and computer skills.

Pay:
This is a salaried position starting at $58,000.00 and pays up to $80,000.00, based on experience and qualifications. The role is also eligible for bonuses based on performance metrics.

• Fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match (21 years of age and older).
• Training and professional development.
• Paid sick leave where required by law.
• Medical, dental, vision, and prescription drug coverage.
• Short‑term and long‑term disability insurance.
• Life insurance.
• Pre‑tax flexible spending and dependent care plans.
• Parental leave and adoption assistance.
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave.
• Deferred compensation plan, if the team member meets the required income threshold.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Wellness and Fitness Services

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.