VP of Membership & Development Operations

October 26, 2026

January 2027

The Vice President of Membership and Development Operations leads the organization’s membership and annual giving strategy and establishes the development operations infrastructure, standards, and accountability needed to support fundraising growth across Pheasants Forever and Quail Forever.

This leader provides organizational oversight of membership and donor gift processing, supporter services, stewardship, data standards, and reporting. Working closely with the Chief Development Officer and cross-functional partners, the Vice President strengthens Development Team capabilities, guides operational investments, and supports the strategy and execution of organization-wide capital campaigns.

• Lead an integrated development operations strategy supporting membership, annual giving, major gifts, planned giving, and capital campaigns, with clear ownership and accountability across teams.
• Provide organizational oversight of membership and donor gift processing, including gift entry, designation, acknowledgments, receipting, pledge administration, recurring payments, and membership benefit fulfillment.
• Establish organizational policies, standards, and accountability for development operations, ensuring accuracy, timeliness, and consistency across fundraising programs. Partner with Development, Finance and Information Technology on reconciliation, gift acceptance, donor privacy, and data access.
• Lead organizational stewardship and recognition strategies that protect donor intent, communicate conservation impact, and strengthen member and donor relationships.
• Provide strategic oversight of supporter services and operational partnerships, aligning service quality, capacity, and investment with organizational needs while reducing administrative demands on fundraisers.

• Develop and oversee strategies for annual and life membership acquisition, renewal, retention, upgrades, and reactivation.
• Lead annual giving and recurring giving programs that deepen engagement, attract new donors, and grow philanthropic support.
• Provide strategic direction for coordinated direct mail, email, digital, and Auto Pay initiatives, including segmentation, messaging, premiums, testing, and evaluation.
• Collaborate with Development leadership to connect members and annual donors with major, planned, and campaign giving opportunities.
• Provide strategic oversight of membership and annual giving activities at National Pheasant Fest and Quail Classic and other priority membership and donor events.

• Establish consistent data definitions, quality standards, and reporting practices that produce accurate, reproducible membership and fundraising results.
• Guide development technology and reporting priorities in partnership with Development and Information Technology, ensuring systems support fundraising strategy and informed decision-making.
• Oversee dashboards and analysis of membership, donor, campaign, and operational performance, translating findings into recommendations for strategy and resource allocation.

• Advise the Chief Development Officer and senior leadership on membership growth, fundraising infrastructure, operational risks, and investments needed to achieve organizational goals.
• Lead and develop the Membership and Development Operations Team through clear priorities, coaching, performance management, and professional development.
• Set the strategy for Development Team training and professional development, ensuring consistent application of fundraising best practices and organizational standards, including…