White | Black Market Assistant Store Manager

Posted December 30, 2025 | White House | Black Market | Full-time

Title of Position:
Assistant Store Manager
Department:
Field

Reports To:

Store Manager
Supervises Direct Reports:
No

Work Location:

Stores – Varies
Job Codes: ASTMGR ASTMGR-INT
Grade: 4_FLD
FLSA:
Non-Exempt

Travel Required:

No
Date:
April 2025

POSITION OBJECTIVE:
This position, in partnership with store management creates an inclusive environment that provides equitable opportunities and drives associate and customer engagement. This role leads activities required to achieve store goals including customer experience, talent management, financial objectives, operational controls, asset protection, safety, and merchandise presentation.

• Drives revenue by proactively managing the customer experience while effectively performing Manager on Duty tasks.
• Ensures that the customer remains the top priority while balancing required tasks and overall store operations.
• Drives results & anticipates customers’ needs while clearly communicating store and individual performance goals to motivate associates.
• Models selling behaviors and coaches associates “in the moment” on customer interactions and performance to maximize productivity and capture customer opportunities.
• Supports the store’s business strategy and adjusts tactics as needed to effectively reach goals.
• Clearly communicates company direction to the team.
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization.
• Supports and maintains merchandise flow/freight processes while ensuring proper execution to current Brand visual standards.
• Trains associates on visual merchandising techniques to ensure store is consistently maintained and exceeds the customers expectation.
• Assists in the recruiting, attracting, hiring, retention and development of store associates.
• Facilitates and/or manages the general operations of the store. Leverages tools, ensuring that the store is in working order and adequately maintained for safe and efficient operations.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
• Works collaboratively with internal and external partners to accomplish assigned tasks.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training as needed to reinforce proper controls.
• Reports to work as scheduled; records time worked in the timekeeping system; remains flexible to the needs of the business.
• Other duties as assigned/required.

Culture Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.

Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Courage Stepping up to address difficult issues, saying what needs to be said.

• High School diploma or equivalent required
• Must be 18 years old or older
• 1 year of management experience with an additional 2-4 years’ retail experience preferred
• Communicates effectively with customers, managers, business partners, and store associates, fostering team commitment and a positive, inclusive environment.
• Ability to model Brand appropriate selling behaviors
• Knowledge of administrative aspects of store operations; technology proficient and strong business acumen
• Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated time frames
• Strong training and development skills from previous retail related experience.
• Ability to work a full-time flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
• Ability to maneuver around sales floor, stockroom, office, lift to 50 lbs., and retrieve and stock merchandise with or without a reasonable accommodation.