Hybrid Customer Service Operations Leader
Job in
City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listed on 2025-12-19
Listing for:
Wolters Kluwer N.V.
Full Time
position Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A global information services company is seeking a Manager for Customer Service Operations to lead a team responsible for managed renewal services and customer support. This role involves developing team members, managing budgets, and optimizing workflow processes to enhance customer satisfaction. Candidates should have 3-5 years of experience in consultative customer service, strong analytical skills, and a relevant degree. The position requires working in a hybrid model, reporting to the office in White Plains, NY.
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