Customer Engagement Representative

If you love chatting with people and leaving them smiling, this opportunity is calling!

As a Customer Engagement Representative , you’ll be at the forefront of Verizon’s customer experience. Prepare to combine your personality with performance in a role that rewards effort and creativity. Think of it as people skills meets results-driven fun.

Atlantis Promotions takes pride in representing Verizon through direct, high-quality interactions. Every conversation is an opportunity to be personable, knowledgeable, and results-driven—helping customers understand their options while feeling confident in their decisions. Our work reflects the professionalism and commitment to impact that define us.

The typical day of a Customer Engagement Representative involves:

• Engaging customers to share Verizon products, services, and promotions

• Promoting solutions that meet individual customer needs

• Providing accurate information and resolve questions with clarity

• Maintaining detailed records of interactions and outcomes

• Collaborating with peers to achieve daily performance goals

• Supporting team initiatives and contribute ideas for improvement

• Participating in coaching and development sessions