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Intake Navigator — Bilingual, Empathetic Client Guide

Job in City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listing for: Titus Talent Strategies
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Language/Bilingual
    Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Location: City of White Plains

Titus Talent Strategies seeks an Intake Specialist to be the first point of contact for clients navigating workers' compensation, Social Security disability, and personal injury claims. You will determine whether the firm can help, manage inbound calls, and guide potential clients toward signed representation.

Ideal candidates have 3–4+ years in sales or customer service, with empathy, urgency, and strong communication. On-site with potential hybrid options after ramp-up.

We are looking to fill the Intake Navigator — Bilingual, Empathetic Client Guide position at Titus Talent Strategies in City of White Plains, NY, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of White Plains, NY, United States.

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