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Senior Account Resolution Specialist - Escalations

Job in City of White Plains, White Plains, Westchester County, New York, 10601, USA
Listing for: ADP, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 65000 USD Yearly USD 60000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: City of White Plains

ADP, Inc. in White Plains, NY seeks a Level III Accounts Resolution Specialist to serve as the highest escalation point for complex client account issues. This role demands expert problem-solving and a proactive approach to resolving intricate client problems.

You will mentor Level I–II specialists, refine support protocols, and collaborate with IT, compliance and leadership to implement sustainable solutions that enhance client satisfaction.

Are you ready to take on the Senior Account Resolution Specialist
- Escalations role at ADP, Inc.?

We would love to welcome a new Senior Account Resolution Specialist
- Escalations to our group in City of White Plains, NY, United States.

For the Senior Account Resolution Specialist
- Escalations position at ADP, Inc., we are reviewing applications now.

Step into the Senior Account Resolution Specialist
- Escalations role at ADP, Inc. in City of White Plains, NY, United States and grow with us.

Position Requirements
10+ Years work experience
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