Medical Assistant​/Scribe

Medical Assistant / Scribe at White Plains Hospital

The Medical Assistant Scribe performs all clinical and office duties of a Medical Assistant and also performs clerical and information technology functions for a physician in a clinic setting when acting in the capacity of a Medical Scribe.

• Understand and adhere to the WPH Performance Standards, Policies, and Behaviors.
• Manage patient flow: check schedules, facilitate exams, accompany patients, assist with transfers, and perform pre‑exam preparations.
• Obtain patient history, perform screenings per provider guidelines, assist with examinations and procedures, and chart findings.
• Coordinate patient records: send/receive documents, schedule procedures and tests, verify insurance, and update charts.
• Maintain cleanliness and supplies in exam rooms; complete required logs (e.g., refrigerator, eyewash) and equipment checks.
• Support environmental safety: clean rooms, uphold infection control protocols, and manage supplies.
• Assist with electronic medical records (EHR) and practice management (EPM) systems.
• Respond to emergencies, communicate concerns to supervisors, and uphold patient rights.
• Perform aseptic techniques, sterilization, instrument wrapping, autoclaving, and vital signs measurement.
• Document clinical visits accurately, including history, exam, procedures, diagnoses, prescriptions, and follow‑up instructions.
• Prepare referral letters and summary reports; fax or mail them daily as directed.
• Ensure lab and other test results are recorded correctly; alert the physician when chart is incomplete.
• Collect and organize data for quality reporting and patient follow‑up systems.
• Proofread and edit medical documents for accuracy, spelling, punctuation, and grammar.
• Participate in daily huddles, scheduled team meetings, and mandatory in‑services.

• High school diploma or GED required.
• Completion of a 6‑month to 1‑year accredited Medical Assisting program required.
• Certified Medical Assistant (CMA) from AAMA preferred.
• Basic Life Support (BLS) certification required at the time of hire.
• Electronically Scheduling and Electronic Medical Record experience preferred.
• Minimum one year of recent experience in a medical facility as a medical assistant preferred.

• Professional conduct and effective communication with staff, physicians, and patients.
• Typing speed and accuracy; compliance with HIPAA confidentiality.
• Clear and concise written communication.
• Positive attitude in conflict resolution and ability to remain calm under stress.
• Adaptability and work effectively in a fast‑paced environment.

• Exposure to chemicals as listed in the hospital’s SDS database; required safety training.
• Concentration on fine details for extended periods.
• Repetitive tasks more than 90% of the time.
• Read and follow written and verbal instructions; remain calm under frequent stress.
• Adaptation to changes in routine and assessment of emergent situations.

All populations.

These responsibilities and tasks are not exhaustive and may change as determined by the needs of White Plains Hospital.