OnSite Specialist - White Plains, NY

Location: City of White Plains

Work Flexibility:
Field-based
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* Position Summary:

** Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.
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* Essential Functions:

*** Provides clinical surgical support by managing all relevant equipment.
* Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
* Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
* Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
* Maintains knowledge base of equipment and disposable products through Stryker education training programs.
* Provide physicians and OR personnel with information on new and current products.
* Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.
* Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.
* Accurately records and reports all surgical procedure information.
* Adheres to all Stryker and medical facility policies, standards and procedures.
* Analyze and resolve both routine and non-routine product issues expediently using independent judgment.
* Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
* Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
* Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.
* Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
* Confirm equipment functionality and image routing prior to each procedure.
* Adjust camera, monitor, and device settings intraoperatively.
* Provide immediate troubleshooting of endoscopy and integration systems.
* Manage post-procedure breakdown and staging of all Stryker equipment.
* Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
* Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
* Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).
* Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.
* Perform in-line function testing (leak, sharpness, insulation, or power checks).
* Wrap and containerize sets for sterilization per IFU.
* Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.
* Facilitate repairs, replacements, and instrument tracking per hospital protocols.
* Communicate with SPD and OR leaders regarding equipment readiness and process improvements.
** Education & Special Trainings:
*** Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
* Applicable for Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
** Qualifications &

Experience:

*** Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
* Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
* The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.
* The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support.

Note:

Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)
* The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account…