Document Engineer

Document Engineer – WeSuite (White Plains, NY)

WeSuite, a Valsoft/Fluent Software company, is seeking a full‑time Document Engineer to create, program, test, and deploy client proposal, contract, and custom documents within our software platform. You will work closely with clients throughout deployment and post‑deployment phases to confirm scopes of work, provide guidance, configure documents, resolve issues, and ensure successful adoption.

• Build and program client proposal and contract documents using WeSuite’s Document Editor.
• Develop custom documents (proposals, contracts, reports) for use within the software.
• Program automation with SQL, C#, and HTML to support data integration and formula logic.
• Collaborate with Project Management, Support, QA, Development, and Client Deployment teams.
• Engage clients during deployment: confirm scope, provide guidance, answer questions, test and validate documents.
• Resolve client‑reported issues, troubleshoot bugs, and document resolutions for the development team.
• Document knowledge by writing articles for the WeSuite Knowledge Base and using internal tools to track progress.
• Maintain strong relationships with clients and internal teams, becoming an expert in WeSuite’s document tools.

• 3+ years of enterprise software application support.
• Experience with SQL Server, database management, and writing SQL queries.
• Experience with Crystal Reports for document creation/programming.
• Proficiency in C#, HTML, and a Microsoft Windows environment.
• Familiarity with , Zendesk, Excel, Word, and other internal tools.
• Strong technical troubleshooting, problem‑resolution, and communication skills.
• Project management or leadership experience; ability to work directly with clients at all levels.

• Experience in document automation or proposal/contract configuration.
• Familiarity with vertical market software or SaaS deployment environments.
• Background in software QA or technical writing.

• High autonomy, high impact: ownership of document configuration projects and hands‑on client work.
• Career growth through exposure to enterprise software, client implementation, and cross‑functional collaboration.
• Learning culture: expertise in WeSuite’s document tools and contributions to the Knowledge Base.
• Collaborative, entrepreneurial environment with Product, Development, QA, Support, and Deployment teams.
• Comprehensive benefits: health, dental, vision, paid time off, and more.
• Team events and building activities.

Join us and help clients unlock the full power of WeSuite’s document automation platform. You’ll make a meaningful impact from Day 1.