Business Relationship Manager

Business Relationship Manager

Location: White Plains, NY (3 days Onsite)

Duration: 12 months contract

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting‑edge solutions to global clients across both public and private sectors.

Business Relationship Manager will mainly be responsible for and not limited to the following functions:
Planning and prioritization of the demand needs of business customers, technology innovation intake to help business and IT leaders with initiatives’ business objectives, business and IT alignment by coordinating across functional business and IT teams as a single point of focus and advocate for business customers for IT strategic services, and communications and relationship building by engaging in significant interaction at senior management levels to effectively communicate highly technical information, gain support, address challenges, and deliver difficult messages when needed.

• Planning and Prioritization:
  Cultivate deep understanding of the needs of business customers, identifying opportunities and making recommendations on how to leverage technology to accelerate and meet business goals. Collaborate with business leaders to prioritize technology investments and provide insights to IT leadership.
• Technology Innovation Intake:
  Assist Business and IT leaders with the development and support of new business capabilities through technology solutions to meet evolving business requirements, which have a return on investment. Define the initiative’s business objectives via business cases, analyze current work processes pertaining to these objectives, identify areas for process changes, research and recommend viable technology solutions, develop project cost estimates, and document the initiative’s cost justification or ROI (Return of Investment).
  
  Recommendations will be reviewed and approved by appropriate committees, including the Architecture Review Committee (ARC) and the IT Governance Committee.
• Business and IT Alignment:
  Work with businesses to map required business goals to planning and implementing new technology to support the outcomes. Coordinate cross‑functional business and IT teams to develop the business case, solutions, and approvals to prioritize and implement required technology. Act as a single point of focus and advocate for business customers for IT strategic services.
• Communications and Relationship Building:
  Engage in significant interaction at senior management levels; effectively communicate highly technical information to all levels of the organization; develop relationships with individuals inside and outside of IT; deliver difficult messages and express disagreement with others with confidence and respect; address challenges to technical recommendations, understand different perspectives, and work collaboratively and creatively to negotiate solutions. Gain support from related stakeholders for the technology direction and champion the migration towards the new technology.
• Technology Leadership:
  Maintain state‑of‑the‑art knowledge of business technology through leading, interacting, and discussing subject areas with industry peers, vendors, and consultants. Apply knowledge in the continued development and enhancement of technology plans.
• Advising, Coaching and Mentoring:
  Be the “go‑to” technical resource and advisor for the business offering meaningful technical solutions efficiently, resolve issues that are complex and uncharted; coach / mentor associates on their technical versatility and problem‑solving skills; inspire and mentor other senior technologists. Provide technical leadership and architectural direction to IT and Business Unit staff concerning technology management, roadmaps and strategies.

• Bachelor’s degree in computer science, finance, HR, engineering, or…